Refund policy

Because we have a proof sign off form (attached) which we get practices to sign before we go to printing the products, we offer no refunds, returns, or alteration once the form is signed and submitted.

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Last updated: May 2025

Important Notice

Due to the custom nature of these products, no refunds, returns, or alterations can be made once this approval is signed and submitted.  All branding, design, and content is final.

DentalBrandConnect will not be responsible for any errors (including spelling, QR codes, logo resolution, colour inconsistencies, or artwork placements) once this form has been signed.

Production Timeline

Production Time: Approximately 30 business days after sign-off and full payment
Shipping Time: Up to 10 business days (air freight)

Total Lead Time: Up to 40 business days
 

Practice Sign-Off:
By signing below, I confirm that I have reviewed all proofs and agree to proceed to final production as per the approved design

Practice Sign-Off

By signing this form, you confirm that you have reviewed all proofs and agree to proceed to final production as per the approved design.

For inquiries, please email support@dentalbrandconnect.com

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Disclaimer:
Images shown are for illustrative purposes only. Actual product colours, finishes, and branding placement may vary slightly due to printing and production variations. We strive to ensure all custom items closely match the approved design proofs.